CS-Cart and Multi-Vendor 4.3.9: Upgrade ASAP to Fix Security

By Yan Kulakov, July 15th, 2016 in CS-Cart releases, News and announcements

Hello,

We’ve released a patch—CS-Cart & Multi-Vendor 4.3.9—with security, payment, shipping, and HiDPI fixes.

As a patch, the new version doesn’t have new features for end users. It mostly fixes issues:

  • An important security fix. The problem was that hackers could gain access to your administration panel, if they knew your admin URL. Multi-Vendor had a similar issue: a vendor could create an admin account and gain partial access to your admin panel. Both vulnerabilities are present in CS-Cart and Multi-Vendor 4.0.1—4.3.8. We strongly recommend that you upgrade to 4.3.9 ASAP to seal those security flaws. We’ve also sent emails to all CS-Cart and Multi-Vendor license owners. Check your mailboxes now. Those emails contain instructions on how to eliminate the vulnerability.
  • PayPal partial refund works fine. Previously, when an admin changed the return request status for orders with multiple products, PayPal partial refund could be performed multiple times. It meant that one of the products in the order could be refunded over and over again. Now, the refund process works correctly.
  • The payment processor response for PayPal payments changes properly. A payment processor response notifies you of events related to transactions. You can see the response status on the order details page in the admin panel. Previously, when the payment processor received IPN in PayPal Express Checkout, the processor response wasn’t actualized. An admin had to manually check payment status for every order. Now, this issue is fixed and the response is actualized when IPN is received.
  • Taxes based on Unit price are calculated correctly for unauthorized users. Before, when a guest customer placed an order, the product prices at checkout and in the cart could be displayed without taxes. We fixed the calculation process and now taxes are correctly applied to all products for both authorized users and guests.
  • Tracking number is always displayed for a customer. Before the fix, a customer couldn’t see the tracking number on the order details page, if you didn’t specified a carrier for that order. Now, tracking number is always displayed for customers whether you specified the carrier in the admin panel or not.
  • The HiDPI displays support add-on doesn’t shrink product images, when you clone products. The add-on influenced the cloning process of products: when you cloned a product, the size of its image decreased twice with each new cloning. We’ve fixed the issue and now the size of images of the cloned products stays the same.

See what hooks we’ve added and what else we’ve fixed in the changelog.

How to Upgrade to Version 4.3.9

CS-Cart license owners with active upgrade subscriptions can upgrade as always—on the Administration → Upgrade center page of their admin panels. Since the upgrade fixes a critical security issue, we distribute the upgrade packages all at once. Please check your Upgrade centers now and upgrade ASAP.

Newcomers are welcome to download CS-Cart from our website. You’ll have 30 days to try CS-Cart without restrictions. If you liked CS-Cart, you can continue using it after you buy a license.


We’ll be happy, if you share any ideas on how we can enhance CS-Cart. Our UserVoice is there for you.

Report bugs to our bug tracker—be sure we’ll deal with all of them.

To keep up with the latest news, follow us on Facebook and Twitter.

To learn CS-Cart, subscribe to our YouTube channel: we regularly add new video tutorials.

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What is Web Hosting and How to Choose the Right One

By Yan Kulakov, July 7th, 2016 in Articles, Guest posts, Tips and tricks

Hello!

Marco Mijatovic, Content Manager at First Site Guide, has prepared a cool infographic explaining a web hosting for beginners. This article will come in handy for the Internet newcomers and eCommerce beginners.

Marco is a professional writer and blogger. He will help you understand the power and reach social media for your blog or website. You can find him on First Site Guide and tweet the First Site Guide team @firstsiteguide.

Let’s assume you want to start your own company, or that you already have one, and the next step towards advancement is creating a website. What should you do? Well, you can either take a quick online course or a tutorial on how to make one, or hire a web designer to do it for you. After all it’s in your best interest that your online store, blog, or company website look really attractive and professional. However sooner or later the issue known as web hosting will come up, and people will start to ask you about which web hosting service company you are going to choose as your provider.

If you have never created a website and are relatively new to the whole thing, you might ask: “What is web hosting, and how does it affect my website?” Well, web hosting is very important for a website’s performance and its speed. For example, you can create an eCommerce website using a fast CS-Cart software as your platform, but the speed of your CS-Cart store will also depend on web hosting. If the hosting is not that good and fast—a page will still take much time to load and the user will probably leave and won’t even give your content a chance.

It’s basically a server where your website is located and depending on user proximity to that server its loading speed is either fast or slow. So, a good web hosting service should have numerous servers where your content is uploaded, so that all of the users around the world have a satisfying experience when browsing your website.

There are many more features and details related to choosing a web hosting service, and for someone who is a first time user, all of this can be really puzzling. Luckily, First Site Guide has designed an infographic that will show you everything you need to know about web hosting. Once you are well-informed it’s far easier to make the right decision and choose a provider that will meet your demands and goals. Once you are done, you will know what web hosting is, what a good provider should provide and the existing types of web hosting.


Hope you liked Marco’s article and found the infographic useful!

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Grab the Store Import Add-On for CS-Cart 4.3.7 and 4.3.8 on the Marketplace

By Yan Kulakov, June 30th, 2016 in News and announcements

Hello!

We’re happy to let you know that you can now download the Store Import add-on for CS-Cart 4.3.7 and 4.3.8 on the Marketplace.

What is Store Import?

When we release a new version of CS-Cart, we recommend that you upgrade. Upgrading to newer versions ensures your store’s good performance, security, and feature richness.

You have two options to upgrade: via the Upgrade Center or Store Import. The first way is a good option when you’re upgrading to the new CS-Cart version from one of the recent versions. But if you’re upgrading to the latest version from a super old one (2 or 3), you have to use Store Import because it’s impossible to upgrade from these old versions via the Upgrade Center.

Store Import is easy and safe: you install the new clean version of CS-Cart on your server and import all your actual store data to this new CS-Cart installation. You don’t risk anything: if something goes wrong during the import, you still have your actual store up and running.

Starting from CS-Cart 4.3.7, the Store Import add-on doesn’t come with the CS-Cart installation package—we moved the add-on to the CS-Cart Marketplace. Why? Distributing the Store Import add-on separately from CS-Cart installation packages allows us to dedicate more time to polishing the add-on and release new versions of Store Import more often.

How to Download and Install

Download the Store Import add-on from the CS-Cart Marketplace—it’s free. In the description, you’ll find all the necessary information about the add-on, including the installation and import instructions.


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Introducing Fixed Price for Upgrade Subscription

By Yan Kulakov, June 9th, 2016 in News and announcements

Since now, the upgrade subscription price does not depend on the number of storefronts or anything else

Hi!

When you buy a CS-Cart or Multi-Vendor license, you get a free 1-year access to upgrades. This means you can get new CS-Cart or Multi-Vendor versions for free throughout that year, during which we release at least 4 new versions. All of them fix issues and most of them add new must-have eCommerce features to your store. After the first year, your upgrade subscription expires and you’ll need to purchase another to continue getting new features and fixes.

We haven’t previously published the exact upgrade subscription price because the price depended on a number of factors, including the number of storefronts in your store. You could calculate how much you had to pay for the upgrade subscription from our Upgrade Policy, of course, but we realized that could be hard to find on our website.

We considered we had good reasons for the old pricing policy, but now we realize it was confusing for you. From now on, we’re making it totally transparent, easy, and convenient. The upgrade subscription price is now fixed: a 1-year upgrade subscription for CS-Cart costs $160 and for Multi-Vendor—$385. You can buy the subscription in this special section of our shop:

Why Should You Upgrade?

As long as a website grows and evolves—it lives. To keep alive and to compete with other web stores, your store must stay fast, feature rich, and secure. We’re constantly monitoring the eCommerce market to stay fully cognizant of the latest eCommerce influences. That’s why our upgrades allow your CS-Cart store to evolve together with the eCommerce market.

If you follow our blog, you might know about our improvement directions—performance, feature richness, and fixes. No matter whether you use CS-Cart 1, 2, 3, or 4, an upgrade always has something to boost your store. Listing all the advantages of the upgrade from different CS-Cart versions could fill a thousand-page book! But here are the most important:

  • Your store can be fast and withstand high load. Performance is one of our priorities. CS-Cart 2 was quite fast but couldn’t serve too many customers at the same time. CS-Cart 3 was slower and could serve the same amount of simultaneous customers. The early 4.x versions were more feature rich but performance was not as we would wish. Starting from CS-Cart 4.3.1, we made a lot of performance improvements. The latest version, 4.3.8, is fast (over 90 Google PageSpeed points) and is ready for high load with PHP 7 support and full-page caching.
  • Compatibility with most hostings. Hosting providers keep their server software up to date: CS-Cart 2, 3, and the early 4.x versions might have compatibility troubles on new hostings and security troubles on old ones. CS-Cart 4.3.8 supports the latest server software, including PHP 7, and works fine and secure on most hostings.
  • Up-to-date integrations with shipping and payment services. Carriers and payment services regularly update their APIs to keep up with the latest shipping changes and security standards. In turn, we update integrations with those shipping and payment services so that they work fine with your store.
  • More features to increase your sales. The latest CS-Cart version offers tools to make the shopping process easier and increase your sales. You can assign payment methods to shipping methods, allow your customers to choose a shipping method for free shipping, create a blog inside your store, embed your store into any website, enable seamless checkout via PayPal In-Context Checkout, and more.
  • More features to brighten up your storefront. In the freshest CS-Cart version, you can modify the built-in Responsive theme without editing HTML and CSS code, change the product page template, edit storefront elements right on the storefront, and create unique layouts of every store page. Designing abilities here are richer than in CS-Cart 1, 2, 3 and early 4.x versions.
  • And more enhancements, including safer upgrades and painless migration to new versions via Store Import.

Of course, we don’t insist on your upgrading—it’s up to you to upgrade or not. But as long as your store meets present-day eCommerce demands, it keeps living and making the bucks.

If you have any questions about an upgrade, its benefits, or new features, feel free to ask us.

And One More Thing…

On May 20, we sent an email to all the CS-Cart and Multi-Vendor license owners, which contained three important CS-Cart announcements. In that email, we mentioned a poll for all our customers. The poll will help us collect your feedback and understand if we’re heading in the right direction.

This poll is ready and is waiting for you in your mailboxes. Each participant, who completes the poll gets a 30% discount on a 1-year upgrade subscription. With this discount, CS-Cart owners save $48 and Multi-Vendor owners—$115.

The poll is active till June 15. Check your mailbox now to participate in the poll and get your discount for the 1-year upgrade subscription!

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CS-Cart and Multi-Vendor 4.3.8 Are Now Available

By Yan Kulakov, June 8th, 2016 in CS-Cart releases, News and announcements

Hi!

We’ve released a patch—CS-Cart & Multi-Vendor 4.3.8—with payment, shipping, and SEO fixes.

What’s Fixed?

  • Canada Post and Australia Post APIs are up to date. The previous CS-Cart version used legacy APIs of the Canada Post and Australia Post carriers. New Canada Post users couldn’t use Canada Post at all because it just didn’t work because of the outdated integration. Less severe but still annoying issue occurred for Australia Post: it returned the wrong rate calculation results. In version 4.3.8, both carriers work fine thanks to the updated APIs.
  • The Authorize.Net payment processor is up to date. On June 30, Authorize.Net will make an upgrade to transaction processing: all connections to Authorize.Net will go through Akamai SureRoute first. We have updated the payment gateway URLs of the Authorize.Net processor so that it works after June 30.
  • The Rocketgate payment processor works correctly for guest customers. Before, customers who purchased products as guests and paid with Rocketgate were considered a single customer on the Rocketgate side. This was because all those customers had the same zero Customer ID. We’ve fixed this issue: now Rocketgate recognizes guest customers correctly.
  • Credit card validation works fine. Because of the outdated credit card validation, customers couldn’t pay with Sage Pay if they used a 13-digit Visa or some Maestro cards. Also, Diners Club didn’t work for any of the payment processors. We’ve updated the credit card validation rules. Now, your customers won’t have any trouble with credit card validation.
  • Product SEO names generate correctly. In this patch, we’ve fixed two issues in the SEO add-on: 1) product SEO names are not duplicated when you open a new category for the first time, and 2) they are not changed when you delete one of your cloned storefronts.
  • Shipping is always available for vendors even if it’s disabled for a specific vendor. In Multi-Vendor, you can disable shipping for a vendor. The earlier version had an issue: if you disabled shipping for the first vendor, it was also disabled for other vendors. We’ve fixed this issue and now you can safely disable shipping for one vendor without being afraid that it won’t be available for other vendors.

See other fixes in the changelog.

How to Get Version 4.3.8?

Upgrade your store on the Administration → Upgrade center page. We’re distributing upgrade packages in batches. Don’t worry if you can’t see the available upgrade in your Upgrade center right away. You’ll get it within a week.

If you’re a newcomer, please download the CS-Cart installation package and buy a license.


We’ll be happy to get your ideas on how we can enhance CS-Cart. Please share them on our UserVoice.

Report bugs to our bug tracker—be sure we’ll deal with all of them.

To keep in touch with the latest news, follow us on Facebook and Twitter. To learn about CS-Cart, subscribe to our YouTube channel: we regularly add new video tutorials.

Subscribe to our newsletters via the form below to get news and other cool stuff directly to your mailbox.

Follow CS-Cart news & promotions