Archive for January, 2009

CS-Cart support services update

By Michael Gunin, Monday, January 19th, 2009 in News and announcements

We would like to announce the following changes to our support services:

1. Implementation of a new type of technical support – issue based support
2. Change to the price of support periods

Now along with support periods, technical support credits are available for CS-Cart users. This type of technical support is based on assessment of the complexity of a request by our support engineers. They assess the work required to resolve the issue and depending on such an assessment credits are used up from a user’s account.

The price of support periods is changed. Now it also depends on the number of licenses you have.

More detailed information on the changes is given on the Technical support page.

CS-Cart 2.0 Beta 3 is released

By Michael Gunin, Friday, January 16th, 2009 in CS-Cart releases

Beta 3 includes various bug fixes as well as several improvements, the main of which is activation of Upgrade Center allowing to upgrade the installed CS-Cart up to the latest version via the web-interface.

Starting from CS-Cart 2.0 Beta 3, Upgrade Center will automatically receive information about all available updates from our server and display a notification for the administrator.

Installation of the updates is carried out on the Upgrade Center page in the CS-Cart admin panel. If access permissions do not allow to update some files, the system will prompt to enter FTP access details (they are not passed to our server).

All the original files, replaced during the upgrade, are saved in a special folder. Also it is possible to cancel the changes one by one and return to previous versions.

We hope that the new upgrade system will considerably simplify your store upgrade and make CS-Cart experience more user-friendly.

Click here to dowload CS-Cart 2.0 Beta 3!

Online store creation

By Michael Gunin, Wednesday, January 14th, 2009 in Articles

We have published an article describing how to build an online store and make it more efficient.

This article is a detailed step-by-step guideline that will be of practical use to our potential clients.