Live Chat at CS-Cart.com

Another improvement for the website www.cs-cart.com. Along with the new look-n-feel introduced earlier this month, the website now features a live chat that you can use to contact our customer relations team directly and get answers to your quick questions that may arise while you’re browsing through the website. Simply click the bar docked at the bottom of your web browser and start chatting! The chat is available from 4 am till 4 pm GMT (Monday – Friday).

Live chat at cs-cart.com

Our reps will answer your general questions about the software (if you’re considering CS-Cart as a possible solution for your business) and the services we provide, as well as they will advise you on our programs and initiatives. The live chat is not intended for posting tech support requests, discussing your custom development projects, negotiating partnership details, or any other type of questions that may require additional investigation or assistance/participation of our engineers or company management – instead, please use the special contact form or post to our Customer Help Desk, if you’re a registered CS-Cart user.

2 Responses to “Live Chat at CS-Cart.com”

  1. Wei says:

    How come you don’t use your own live chat module?

    • Alexey Karpukhin says:

      Hi Wei,

      Thank you for the question. Our own live chat module undergoes testing now, and you’re also welcome to download it from the File Area section of your personal Help Desk account and participate in the testing. As soon as a stable version of Live Help is released, we will certainly use it on cs-cart.com.