Archive for the ‘News and announcements’ Category

Patch Your Store with CS-Cart 4.3.10

By Yan Kulakov, Tuesday, October 18th, 2016 in CS-Cart releases, News and announcements

Hello,

Meet a new patch in the 4.3.x branch—CS-Cart and Multi-Vendor 4.3.10!

As it’s a patch, that means it only fixes issues in the previous version. So no new features here—the upgrade is safe for your store’s current functionality.

We’ve fixed four serious issues found by you guys, our dear customers. Thank you for your reports!

The upgrade fixes eBay Synchronization, PayPal Express Checkout, admin privileges, and the Store Locator add-on.

How to upgrade: If you have an active upgrade subscription or purchased the license less than a year ago, check the Administration → Upgrade center page in your admin panel. You’ll see the available upgrade there within a week.

How to install CS-Cart 4.3.10 from scratch: Get the installation package, install, and test CS-Cart for 30 days for free. To continue using CS-Cart after the trial period, buy the license.

Multi-Vendor: eBay Synchronization isn’t Shut Down, When a Vendor Logs in to the Admin Panel

In Multi-Vendor, there is the main administrator as well as many vendors. Each vendor has his or her personal admin panel. The main admin controls the whole marketplace, sets it up, and manages all the settings including add-ons. Some admins use a paid add-on, eBay Synchronization, which allows exporting products to eBay. This add-on requires a separate license.

Every time the main administrator logs in to the admin panel, the eBay Synchronization add-on connects to our licensing system to confirm the license. By a mistake, the add-on was connecting to our licensing system when a vendor logged in to his personal admin panel, too.

Vendors don’t have any license for eBay Synchronization, because it’s the main admin who manages all the licenses. Since the license wasn’t confirmed, the add-on stopped working for the whole store.

We’ve now fixed this issue: eBay Synchronization connects to confirm the license only when the main admin logs in to the admin panel.

Multi-Vendor: Customers Can Pay with PayPal Express Checkout When They Have Products of Different Vendors in the Cart

PayPal Express Checkout has a convenient feature—In-Context Checkout. It allows customers to pay via PayPal without leaving your store for the PayPal website.

One client discovered a bug: a shopper couldn’t pay for the order via PayPal Express Checkout with In-Context Checkout enabled if the order included products of several vendors. After a shopper hit the pay button, the page was redirected back to checkout. The notice said the shopper cancelled the transaction when he didn’t.

In Multi-Vendor 4.3.10, PayPal Express Checkout works correctly with the enabled In-Context Checkout.

Idle Administrators Cannot Use API to Manage the Store

A CS-Cart store can have multiple administrators. Each admin has his or her privileges and manages the store according to those privileges. You can add, delete, disable admins, and set privileges for them. For example, you can add a new admin but deny him the ability to change the store’s look or manage the catalog. If you totally disable the admin, he won’t be able to manage the store at all.

Besides managing the store directly in the admin panel, administrators can also manage it via API. By using an API client, an admin connects to the store and edits products, orders, shipments, and other data. All without entering the admin panel.

Before, admins with the Disabled status could still operate the store via API. In CS-Cart 4.3.10, we’ve fixed this bug. Now, if you disable an admin, he cannot manage the store—neither via the admin panel nor via the API client.

Store Locator is Updated to Work with Google Maps after October 12

Many store owners have both brick-and-mortar and online stores. To inform online customers that there is also the brick-and-mortar store, store owners add a map showing its location to the online store.

Say you manage a coffee-shop chain and sell coffee. You sell your high-grade coffee in your online store and you offer customers the chance to taste your coffee first at one of your coffee shops. Use the Store Locator add-on to show locations of your coffee shops around the city.

Store Locator fetches maps from Google maps. Google has updated their maps API: everyone must use the API key now to connect to maps. This mandatory condition takes effect October 12. After that date, your Store Locator add-on stops working with Google Maps. No matter whether you used the API key before or not.

To enable maps after October 12, you should do two things:

  • Upgrade to CS-Cart 4.3.10. This new version has the updated Store Locator add-on that works with the fresh Google API.
  • Add the API key to Store Locator. Obtain the key and insert it to the API key field on the Add-ons → Manage add-ons → Store locator page.

As well as these major fixes, CS-Cart 4.3.10 features more. Check out all the changes in the changelog.

Please report any bugs to the bug tracker. We do see all the reports and we take care of each and every one.

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CS-Cart and Multi-Vendor 4.3.9: Upgrade ASAP to Fix Security

By Yan Kulakov, Friday, July 15th, 2016 in CS-Cart releases, News and announcements

Hello,

We’ve released a patch—CS-Cart & Multi-Vendor 4.3.9—with security, payment, shipping, and HiDPI fixes.

As a patch, the new version doesn’t have new features for end users. It mostly fixes issues:

  • An important security fix. The problem was that hackers could gain access to your administration panel, if they knew your admin URL. Multi-Vendor had a similar issue: a vendor could create an admin account and gain partial access to your admin panel. Both vulnerabilities are present in CS-Cart and Multi-Vendor 4.0.1—4.3.8. We strongly recommend that you upgrade to 4.3.9 ASAP to seal those security flaws. We’ve also sent emails to all CS-Cart and Multi-Vendor license owners. Check your mailboxes now. Those emails contain instructions on how to eliminate the vulnerability.
  • PayPal partial refund works fine. Previously, when an admin changed the return request status for orders with multiple products, PayPal partial refund could be performed multiple times. It meant that one of the products in the order could be refunded over and over again. Now, the refund process works correctly.
  • The payment processor response for PayPal payments changes properly. A payment processor response notifies you of events related to transactions. You can see the response status on the order details page in the admin panel. Previously, when the payment processor received IPN in PayPal Express Checkout, the processor response wasn’t actualized. An admin had to manually check payment status for every order. Now, this issue is fixed and the response is actualized when IPN is received.
  • Taxes based on Unit price are calculated correctly for unauthorized users. Before, when a guest customer placed an order, the product prices at checkout and in the cart could be displayed without taxes. We fixed the calculation process and now taxes are correctly applied to all products for both authorized users and guests.
  • Tracking number is always displayed for a customer. Before the fix, a customer couldn’t see the tracking number on the order details page, if you didn’t specified a carrier for that order. Now, tracking number is always displayed for customers whether you specified the carrier in the admin panel or not.
  • The HiDPI displays support add-on doesn’t shrink product images, when you clone products. The add-on influenced the cloning process of products: when you cloned a product, the size of its image decreased twice with each new cloning. We’ve fixed the issue and now the size of images of the cloned products stays the same.

See what hooks we’ve added and what else we’ve fixed in the changelog.

How to Upgrade to Version 4.3.9

CS-Cart license owners with active upgrade subscriptions can upgrade as always—on the Administration → Upgrade center page of their admin panels. Since the upgrade fixes a critical security issue, we distribute the upgrade packages all at once. Please check your Upgrade centers now and upgrade ASAP.

Newcomers are welcome to download CS-Cart from our website. You’ll have 30 days to try CS-Cart without restrictions. If you liked CS-Cart, you can continue using it after you buy a license.


We’ll be happy, if you share any ideas on how we can enhance CS-Cart. Our UserVoice is there for you.

Report bugs to our bug tracker—be sure we’ll deal with all of them.

To keep up with the latest news, follow us on Facebook and Twitter.

To learn CS-Cart, subscribe to our YouTube channel: we regularly add new video tutorials.

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Grab the Store Import Add-On for CS-Cart 4.3.7 and 4.3.8 on the Marketplace

By Yan Kulakov, Thursday, June 30th, 2016 in News and announcements

Hello!

We’re happy to let you know that you can now download the Store Import add-on for CS-Cart 4.3.7 and 4.3.8 on the Marketplace.

What is Store Import?

When we release a new version of CS-Cart, we recommend that you upgrade. Upgrading to newer versions ensures your store’s good performance, security, and feature richness.

You have two options to upgrade: via the Upgrade Center or Store Import. The first way is a good option when you’re upgrading to the new CS-Cart version from one of the recent versions. But if you’re upgrading to the latest version from a super old one (2 or 3), you have to use Store Import because it’s impossible to upgrade from these old versions via the Upgrade Center.

Store Import is easy and safe: you install the new clean version of CS-Cart on your server and import all your actual store data to this new CS-Cart installation. You don’t risk anything: if something goes wrong during the import, you still have your actual store up and running.

Starting from CS-Cart 4.3.7, the Store Import add-on doesn’t come with the CS-Cart installation package—we moved the add-on to the CS-Cart Marketplace. Why? Distributing the Store Import add-on separately from CS-Cart installation packages allows us to dedicate more time to polishing the add-on and release new versions of Store Import more often.

How to Download and Install

Download the Store Import add-on from the CS-Cart Marketplace—it’s free. In the description, you’ll find all the necessary information about the add-on, including the installation and import instructions.


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Introducing Fixed Price for Upgrade Subscription

By Yan Kulakov, Thursday, June 9th, 2016 in News and announcements

Since now, the upgrade subscription price does not depend on the number of storefronts or anything else

Hi!

When you buy a CS-Cart or Multi-Vendor license, you get a free 1-year access to upgrades. This means you can get new CS-Cart or Multi-Vendor versions for free throughout that year, during which we release at least 4 new versions. All of them fix issues and most of them add new must-have eCommerce features to your store. After the first year, your upgrade subscription expires and you’ll need to purchase another to continue getting new features and fixes.

We haven’t previously published the exact upgrade subscription price because the price depended on a number of factors, including the number of storefronts in your store. You could calculate how much you had to pay for the upgrade subscription from our Upgrade Policy, of course, but we realized that could be hard to find on our website.

We considered we had good reasons for the old pricing policy, but now we realize it was confusing for you. From now on, we’re making it totally transparent, easy, and convenient. The upgrade subscription price is now fixed: a 1-year upgrade subscription for CS-Cart costs $160 and for Multi-Vendor—$385. You can buy the subscription in this special section of our shop:

Why Should You Upgrade?

As long as a website grows and evolves—it lives. To keep alive and to compete with other web stores, your store must stay fast, feature rich, and secure. We’re constantly monitoring the eCommerce market to stay fully cognizant of the latest eCommerce influences. That’s why our upgrades allow your CS-Cart store to evolve together with the eCommerce market.

If you follow our blog, you might know about our improvement directions—performance, feature richness, and fixes. No matter whether you use CS-Cart 1, 2, 3, or 4, an upgrade always has something to boost your store. Listing all the advantages of the upgrade from different CS-Cart versions could fill a thousand-page book! But here are the most important:

  • Your store can be fast and withstand high load. Performance is one of our priorities. CS-Cart 2 was quite fast but couldn’t serve too many customers at the same time. CS-Cart 3 was slower and could serve the same amount of simultaneous customers. The early 4.x versions were more feature rich but performance was not as we would wish. Starting from CS-Cart 4.3.1, we made a lot of performance improvements. The latest version, 4.3.8, is fast (over 90 Google PageSpeed points) and is ready for high load with PHP 7 support and full-page caching.
  • Compatibility with most hostings. Hosting providers keep their server software up to date: CS-Cart 2, 3, and the early 4.x versions might have compatibility troubles on new hostings and security troubles on old ones. CS-Cart 4.3.8 supports the latest server software, including PHP 7, and works fine and secure on most hostings.
  • Up-to-date integrations with shipping and payment services. Carriers and payment services regularly update their APIs to keep up with the latest shipping changes and security standards. In turn, we update integrations with those shipping and payment services so that they work fine with your store.
  • More features to increase your sales. The latest CS-Cart version offers tools to make the shopping process easier and increase your sales. You can assign payment methods to shipping methods, allow your customers to choose a shipping method for free shipping, create a blog inside your store, embed your store into any website, enable seamless checkout via PayPal In-Context Checkout, and more.
  • More features to brighten up your storefront. In the freshest CS-Cart version, you can modify the built-in Responsive theme without editing HTML and CSS code, change the product page template, edit storefront elements right on the storefront, and create unique layouts of every store page. Designing abilities here are richer than in CS-Cart 1, 2, 3 and early 4.x versions.
  • And more enhancements, including safer upgrades and painless migration to new versions via Store Import.

Of course, we don’t insist on your upgrading—it’s up to you to upgrade or not. But as long as your store meets present-day eCommerce demands, it keeps living and making the bucks.

If you have any questions about an upgrade, its benefits, or new features, feel free to ask us.

And One More Thing…

On May 20, we sent an email to all the CS-Cart and Multi-Vendor license owners, which contained three important CS-Cart announcements. In that email, we mentioned a poll for all our customers. The poll will help us collect your feedback and understand if we’re heading in the right direction.

This poll is ready and is waiting for you in your mailboxes. Each participant, who completes the poll gets a 30% discount on a 1-year upgrade subscription. With this discount, CS-Cart owners save $48 and Multi-Vendor owners—$115.

The poll is active till June 15. Check your mailbox now to participate in the poll and get your discount for the 1-year upgrade subscription!

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CS-Cart and Multi-Vendor 4.3.8 Are Now Available

By Yan Kulakov, Wednesday, June 8th, 2016 in CS-Cart releases, News and announcements

Hi!

We’ve released a patch—CS-Cart & Multi-Vendor 4.3.8—with payment, shipping, and SEO fixes.

What’s Fixed?

  • Canada Post and Australia Post APIs are up to date. The previous CS-Cart version used legacy APIs of the Canada Post and Australia Post carriers. New Canada Post users couldn’t use Canada Post at all because it just didn’t work because of the outdated integration. Less severe but still annoying issue occurred for Australia Post: it returned the wrong rate calculation results. In version 4.3.8, both carriers work fine thanks to the updated APIs.
  • The Authorize.Net payment processor is up to date. On June 30, Authorize.Net will make an upgrade to transaction processing: all connections to Authorize.Net will go through Akamai SureRoute first. We have updated the payment gateway URLs of the Authorize.Net processor so that it works after June 30.
  • The Rocketgate payment processor works correctly for guest customers. Before, customers who purchased products as guests and paid with Rocketgate were considered a single customer on the Rocketgate side. This was because all those customers had the same zero Customer ID. We’ve fixed this issue: now Rocketgate recognizes guest customers correctly.
  • Credit card validation works fine. Because of the outdated credit card validation, customers couldn’t pay with Sage Pay if they used a 13-digit Visa or some Maestro cards. Also, Diners Club didn’t work for any of the payment processors. We’ve updated the credit card validation rules. Now, your customers won’t have any trouble with credit card validation.
  • Product SEO names generate correctly. In this patch, we’ve fixed two issues in the SEO add-on: 1) product SEO names are not duplicated when you open a new category for the first time, and 2) they are not changed when you delete one of your cloned storefronts.
  • Shipping is always available for vendors even if it’s disabled for a specific vendor. In Multi-Vendor, you can disable shipping for a vendor. The earlier version had an issue: if you disabled shipping for the first vendor, it was also disabled for other vendors. We’ve fixed this issue and now you can safely disable shipping for one vendor without being afraid that it won’t be available for other vendors.

See other fixes in the changelog.

How to Get Version 4.3.8?

Upgrade your store on the Administration → Upgrade center page. We’re distributing upgrade packages in batches. Don’t worry if you can’t see the available upgrade in your Upgrade center right away. You’ll get it within a week.

If you’re a newcomer, please download the CS-Cart installation package and buy a license.


We’ll be happy to get your ideas on how we can enhance CS-Cart. Please share them on our UserVoice.

Report bugs to our bug tracker—be sure we’ll deal with all of them.

To keep in touch with the latest news, follow us on Facebook and Twitter. To learn about CS-Cart, subscribe to our YouTube channel: we regularly add new video tutorials.

Subscribe to our newsletters via the form below to get news and other cool stuff directly to your mailbox.

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